How to Delete Chewy Account Permanently and Cancel Autoship Subscription

So, you’ve decided to delete the Chewy account permanently. Whether you no longer have a pet, have found a better online pet food retailer, or simply want to declutter your digital life, deleting your account is a straightforward process. Our comprehensive guide will provide a step-by-step process to delete Chewy Account permanently. Let’s dive into the blog post!

Why Delete Your Chewy Account?

Reasons for Deleting

There are several reasons why you may want to delete your Chewy account:

  1. No Longer Owning a Pet: If you no longer have a pet, there’s no point in keeping an account with an online pet retailer.
  2. Found Alternatives: Maybe you’ve found a better or cheaper supplier for your pet food and pet supplies. If you’ve previously considered deleting accounts from other services, you might find this guide on how to delete a goPuff account useful.
  3. Privacy Concerns: If you’re worried about your account information, deleting your account can give you peace of mind. If you’re also concerned about the security of other online accounts, you might find this guide on how to delete a DoorDash account useful.

Things to Consider Before Canceling Autoship Account

What You’ll Lose

Before initiating the deletion process, keep in mind that:

  1. Order History: You won’t be able to access your past orders.
  2. Autoship Orders: Any active orders will need to be canceled.
  3. Loyalty Points: Any accumulated loyalty points or rewards will be lost.

Step-by-Step Guide on How to Delete Chewy Account

Delete Your Account Using the Website

If you need to cancel your account by using the official website. Follow the below steps:

Step 1- Log Into Your Account: Visit the Chewy website and log into your account.

How to Delete Chewy Account

Step 2-Navigate to the Account Settings: Hover over your profile icon and click on “Account Settings.”

How to Delete Chewy Account

Step 3-Navigate to Account Option: Click on the account option, and you will be navigated to the account dashboard.

How to Delete Chewy Account

Step 4-Account Settings Dashboard: On the account settings dashboard, click on settings.

How to Delete Chewy Account

Step 5-Go to Privacy Preferences: Scroll down and find the “Privacy Preferences” section.

How to Delete Chewy Account

Step 5-Initiate Deletion: Click on the “Continue to Delete” button.

How to Delete Chewy Account

Step 7-Confirm Deletion: You’ll be prompted to confirm that you want to cancel your account. Click “Delete Information and Account.”

How to Delete Chewy Account

Delete a Chewy Account Via Email

If you’ve decided to cancel your account via email, follow the below steps:

  1. Compose an Email: Write an email to [email protected]
  2. Subject Line: Use “Request for Account Deletion” as the subject.
  3. Body: Explain why you want to delete your account and provide your username and email address attached to the account.
  4. Send and Wait: After sending the email, wait for a response from the Chewy customer support team.

Close Your Account Via Customer Support

You can process your account deletion request by contacting at support team number or on live chat.

  1. Call Chewy Customer Service: Call customer service at 1-800-672-4399 or visit their Customer Support page.
  2. State Your Request: Tell the customer support representative that you wish to cancel your Chewy account.
  3. Verify Your Identity: You’ll be asked to provide some necessary information to verify your identity.
  4. Confirm Deletion: Once verified, support will process your request.


Deleting your account is a simple process, but it’s important to consider the implications carefully. Make sure to cancel any active orders and be aware that you’ll lose access to your order history and any loyalty points you may have accrued. If you’re sure about your decision, follow these steps to delete your account successfully. If you have any more questions, feel free to contact the Chewy customer service team.

Happy pet parenting, or whatever your next chapter may be!

Frequently Asked Questions

  • Can I cancel my auto-ship without deleting my Chewy profile?

Yes, you can remove your autoship subscription without deleting your Chewy profile. Simply follow the steps to cancel your autoship in your account settings.

  • What happens to my active autoship orders if I delete my Chewy profile?

If you close your Chewy profile, your active auto-ship orders will also be canceled and you will no longer receive any future shipments.

  • Will I still be able to access my profile information after deleting my Chewy profile?

No, once you close your Chewy profile, you will not be able to access your account information.

  • Can I reactivate my deleted account?

No, once your account is deleted, you can’t reactivate it. You will need to create a new account if you wish to use Chewy again.

  • Can I delete my Chewy account if I have active subscriptions?

Yes, you can close your Chewy account even if you have active subscriptions. However, please note that deleting your account will also remove any active subscriptions.

  • What happens to the payment methods associated with my Chewy account?

If you delete your Chewy account, your payment methods associated with the account will also be deleted. You will need to re-enter your payment information if you create a new account.

  • How long does it take for Chewy to process my account deletion?

Chewy usually processes account deletions within a few business days. You will receive a notification once your account deletion is complete.

  • Can I delete my Chewy account if I have pending shipments?

Yes, you can delete your Chewy account even if you have pending deliveries. However, please note that deleting your account will cancel any future deliveries.

  • Are Chewy gift cards associated with my Chewy account affected if I delete my account?

If you delete your Chewy account, any Chewy gift cards associated with your account will be rendered invalid and cannot be used.

Sharing Is Caring:

Bobbie Garcia is a tech enthusiast and computer engineer, known for sharing handy tech tips across various platforms.

Leave a Comment