How to Delete Zappos Account Permanently in 2023: A Step-by-Step Guide

In the realm of online shopping, Zappos is an e-commerce website known for its extensive range of footwear and accessories. However, there may come a time in 2023 when you decide to delete your Zappos account. Whether it’s due to privacy concerns or a shift in your shopping habits, this step-by-step guide will provide you with the instructions you need to delete Zappos account permanently.

Why You Might Want to Delete Your Zappos Account

Privacy Concerns

One of the most common reasons to delete a Zappos account is the safeguarding of personal data and privacy.

Change in Shopping Habits

Change in Shopping Habits: Perhaps you’ve found a more stylish retailer or are no longer interested in the online shopping experience Zappos offers. If you’re considering switching to other platforms, you might also be interested in learning how to delete your Depop account.

Digital Decluttering

Decluttering your digital presence can be another compelling reason to delete your Zappos account permanently.

Preparation Before Delete Zappos Account Permanently

Before proceeding with the account deletion process, there are some steps you need to take:

  1. Review Pending Orders: Ensure there are no pending orders or returns.
  2. Backup Important Data: Archive any order history or other personal information you may need later.

Methods to Delete Your Zappos Account

Delete Your Account Via Phone Call

  1. Get Ready: Have your Zappos ID (your email address associated with Zappos) and a reason for profile deletion ready.
  2. Contact Zappos Customer Support: Dial 1-800-927-7671 to connect with Zappos customer support.
  3. Request Profile Deletion: Provide your Zappos ID and answer security questions to proceed with the profile deletion process.
  4. Confirmation: You’ll receive a confirmation message via email once your account has been closed.

Delete Your Account Through Live Chat

  1. Log In to Make sure you’re logged into your Zappos account.
  2. Navigate to Customer Service: Go to the “Contact Us” section on
  3. Initiate Live Chat: Click to start a live chat with customer support.
  4. Request Profile Deletion: Follow the live help instructions to request profile deletion.
  5. Confirmation: You’ll receive a confirmation email once your account has been closed.

Delete Your Account By Sending an Email

  1. Compose an Email: Write an email to [email protected] with the subject line “Request To Delete My Zappos Account.”
  2. Provide Details: Include your email address and reason for wanting to delete your Zappos account.
  3. Send and Wait: After sending the email, wait for a confirmation message to ensure your account has been closed.

How to Delete Zappos Account via Sending Text?

Steps to Delete Zappos Account via Text

  1. Open Your Messaging App: Start by opening the messaging app on your device.
  2. Create a New Text Message: Compose a new text message to the number 1-833-927-7898. Note that customer agents are available to text daily from 5 a.m. – 8 p.m. PST.
  3. State Your Request: In the message, clearly state that you want to delete your Zappos account. Make sure to be explicit about your purpose to avoid any misunderstandings.
  4. Provide Account Details: Include essential information like your full name and the email address associated with your Zappos account. This information will help the customer service agents process your request more efficiently.
  5. Wait for Confirmation: After sending the text, wait for a reply from Zappos. They may ask for additional details to verify your identity.
  6. Answer Additional Questions: If Zappos asks for more information, respond promptly to confirm your account deletion.
  7. Final Confirmation: Once everything is verified, Zappos will send you a final text message confirming that your account has been deleted.

What Happens After Account Deletion?

So, you’ve decided to delete your Zappos account, but what comes next? Understanding the aftermath of account deletion is crucial, especially if you’re concerned about your digital footprint and personal information. Here’s what you can expect:

Data Removal

Once your Zappos account is deleted, your personal information will no longer be accessible on the platform. This includes your name, email address, and any other data you’ve provided. This is a crucial step in protecting your privacy online. If you’re also considering decluttering other online shopping accounts, you might find our guide on how to delete your Joom account useful

Purchase History

Your purchase history will not be automatically deleted when you remove your Zappos account. However, it will no longer be associated with your personal information. This means that while the data may exist in some form, it won’t be linked to you.

Email and Promotions

You will stop receiving promotional emails and newsletters from Zappos. If you’ve been looking to declutter your inbox, this is a positive outcome.

Saved Payment Methods

Any saved payment methods, like credit or debit cards, will be removed from Zappos’ records. This adds an extra layer of security, ensuring that your financial information is not at risk.

Reactivation Is Not an Option

It’s important to note that once your Zappos account is deleted, it cannot be reactivated. If you decide to use Zappos services again in the future, you’ll have to create a new account.

Legal Obligations

Zappos may retain some of your information for a limited period due to legal obligations, as outlined in their privacy policy. This is standard practice and is usually in compliance with laws like GDPR or CCPA.

VIP Membership

If you were part of Zappos’ VIP program, that membership would be terminated, and any accumulated points would be forfeited.

Returns and Refunds

If you have pending returns or refunds, it’s advisable to complete those transactions before deleting your account. Zappos offers a full refund within 365 days of purchase, so make sure to take advantage of that if needed.

By understanding what happens after you delete your Zappos account, you can make a more informed decision and take steps to protect your online presence.

Frequently Asked Questions

  • Can I Reactivate My Deleted Zappos Account?

No, once your Zappos account is deleted, it cannot be reactivated. You’ll need to create a new account if you wish to return to Zappos for your shopping needs.

  • Will My Order History Be Deleted?

Yes, your order history and username will be removed once you delete your Zappos account. This is part of the account deletion process to ensure your personal information is no longer accessible

  • How Long Does It Take to Delete a Zappos Account?

The deletion process for a Zappos account is usually immediate. However, Zappos may retain some information due to GDPR or CCPA regulations. This ensures compliance with legal requirements while respecting your privacy.

  • Does Zappos donate to charity?

Yes, Zappos has a program called “Zappos for Good” that focuses on charitable work. They accept donations of well-loved shoes, books, and other items but do not accept monetary donations as they are not a 501(c)(3) organization. They’ve partnered with various nonprofits to facilitate donations.

  • How do I log into Amazon Zappos?

To log into Amazon Zappos, you can go to the Zappos website and sign in using your personal email address. If you are an Amazon Prime Member, you can also sign in with your Amazon account to qualify for free upgraded shipping and other benefits.

  • Does Zappos accept PayPal?

As of July 25, 2023, Zappos does accept PayPal as a payment option for orders. This allows for a more flexible shopping experience on their website.

  • How long does it take Zappos to process an order?

Zappos typically processes orders within 1-2 business days. After the order is processed, you can expect it to arrive within 4-5 business days.

  • Are There Any Refunds or Remaining Balances?

If you’re not 100% satisfied with your purchase from Zappos, you can return your items for a full refund within 365 days. Any unused Balance will remain associated with your account.

  • Is My Personal Information Completely Removed from Zappos’ Servers?

Yes, your personal information should be completely removed from Zappos’ servers after the account deletion process is complete. This helps to protect your privacy and prevent any misuse of your personal information.

  • How long does Zappos take to refund?

It typically takes about 5-10 business days for your return to arrive at Zappos’ fulfillment center. Once processed, the refund credit may take an additional 2-10 business days to post to your bank or credit card account.

  • How long does Zappo’s free shipping take?

Zappos offers free standard shipping, and you should typically receive your order within 4-5 business days. This makes the online shopping experience convenient and customer-friendly.


Deciding to delete your Zappos account is a significant step, especially in an age where online shopping is more prevalent than ever. Whether your reason is to protect your personal information, declutter your digital life, or simply because you’ve found a new go-to online store, the process is straightforward but irreversible. Following the guidelines in this article ensures that you’ve covered all your bases, from backing up essential data to understanding the immediate and long-term consequences of your decision.

Sharing Is Caring:

Bobbie Garcia is a tech enthusiast and computer engineer, known for sharing handy tech tips across various platforms.

Leave a Comment