How to Cancel a Peloton App Membership

So, you are looking for how to cancel Peloton membership. This comprehensive guide will walk you through the process step-by-step along with different methods and FAQs.

There are various reasons for cancellation. Maybe you’re not using it as much as you thought you would, or perhaps you’ve found a different way to achieve your fitness goals. Whatever the reason, you’re here because you need to cancel your Peloton subscription. Don’t worry; we’ve covered everything.

Understanding Your Peloton Subscription Options

What’s Included in Your Membership

Before you go ahead and cancel, it’s good to know what you’re giving up. A Peloton All-Access Membership gives you access to live and on-demand classes, not just for cycling but also for other workouts like tread, yoga, and strength training. On the other hand, a Peloton Membership provides Peloton app access, which also includes a variety of live or on-demand classes.

Types of Membership Options

1. All-Access Membership: This is the full package, folks. You get access to everything Peloton has to offer.
2. Peloton App Membership: This is a more budget-friendly option that gives you access to the Peloton app but not the equipment-specific features.

How to Cancel Your Peloton All-Access Membership

By Customer Support

If you have an All-Access Membership, the first step to cancel is to reach out to Peloton Support. You can’t cancel this type of membership online; you’ll need to speak to a representative.

Follow These Steps

1. Log in to your Peloton account on the Peloton website.
2. Navigate to the support section.
3. Request to cancel your All-Access Membership.
4. Confirm the cancellation with a Peloton representative.

Video Guide

How to Cancel Peloton Membership

The Membership can be canceled through various platforms. Here’s how you can do it:

Cancel Your Membership via Apple iOS

If you’ve subscribed via an Apple iOS device, here is how:

1. Open your phone or tablet’s Settings.
2. Click on your name.
3. Navigate to “Subscriptions.”
4. Select Peloton.
5. Click “Cancel Subscription.”
6. Confirm the cancellation.

Cancel a Peloton Subscription on Android

For those who’ve subscribed using an Android device, here’s what you need to do:

1. Open the Google Play Store on your Android phone or tablet.
2. Make sure you’re signed in to the correct Google Account.
3. Tap the profile icon in the top right.
4. Navigate to Payments & Subscriptions and then to Subscriptions.
5. Select Peloton.
6. Tap “Cancel Subscription.”
7. Follow the on-screen instructions.

Video Guide

Cancel Your Membership via Roku

If Roku is your platform of choice, follow these steps:

1. Press the ‘Home’ button on your Roku remote.
2. Use the directional pad to navigate to the Peloton channel.
3. Press the ‘Star’ * button on your remote to open the options menu.
4. Select ‘Manage Subscription.’
5. Choose ‘Cancel Subscription’ and confirm.
6. Select ‘Done.’

Close Your Subscription via Web

Want to close or pause your Peloton membership by using Peloton Web? No problem. Here’s how to close:

1. Go to Peloton’s Subscription Preferences.
2. Click on your subscription’s link.
3. Click “Cancel Subscription.”
4. Confirm the cancellation.

Delete Your Peloton Account via Amazon Fire TV

Delete your account by using Amazon Fire TV:

On the Amazon Website:

1. 1. Log into the Amazon account associated with your Peloton App Membership.
   2. Navigate to ‘Your Account’ and select ‘Your Android Apps and Devices.’
   3. Choose ‘Your Subscriptions.’
   4. Select Peloton and click ‘Cancel Subscription.’

On Amazon Fire Tablets:

1. 1. Select ‘Apps’ and then ‘Store.’
   2. Open the menu and select ‘Subscriptions.’
   3. Choose Peloton and click ‘Cancel Subscription.’

Pause your Peloton membership By Using the Verizon +Play Store

If you’ve subscribed through the Verizon +Play Store, here’s the drill:

1. Log in to your “My Verizon Online.”
2. Navigate to the “Manage Subscriptions” tab.
3. Locate your Peloton Membership and click “Manage.”
4. Toggle the “Status” from “On” to “Off.”

Billing Cycle and Refunds

When to Cancel

Timing is everything. If you want to avoid being charged or auto-renewal for another month, make sure to cancel before the end of your current billing cycle.

Are You Eligible for a Refund?

Unfortunately, you’re not eligible for a prorated refund of any portion of the monthly subscription fee you’ve already paid. However, you can use it until the end of the then-current period.

Still, Use the Equipment

Good news! Even if you terminate your membership, you can still use the basic portion of the membership features. You won’t have access to live or on-demand classes, but you can still pedal away.

Conclusion

There you have it! Whether you have an All-Access Membership or just the app, you now know how to cancel your Peloton subscription. So, if you want to say goodbye or need a short break, this guide will help you at every step. If you ever wish to rejoin the Peloton experience, you know where to find it. Until then, keep moving and stay fit!

FAQs

• Is there a way to pause my membership?

Yes, you have the option to pause your membership. Simply go to the “Membership” section on the Peloton website or app and choose the pause option. This will temporarily suspend your membership without canceling it.

• Can I cancel my membership at any time?

Yes, you have the flexibility to cancel your subscription at any time. Whether it’s a regular membership or an app membership, you can cancel it whenever you wish.

• Are there any terms and conditions for canceling my membership?

Yes, there are conditions that apply when canceling your membership. It’s recommended to review the conditions provided by Peloton to understand any specific requirements or restrictions.

• Will I receive a refund if I cancel my membership?

The refund policy for canceled memberships may vary. It’s best to refer to the TOC or contact Peloton support directly to inquire about any membership fee refunds.

• Can I use the Peloton bike after canceling my subscription?

Yes, canceling your membership does not affect your ability to use the bike feature. While you will no longer have access to the Peloton content or other membership benefits, you can still use the bike as a standalone fitness equipment.

• Can I also cancel my Peloton bike or just the membership?

Canceling your Peloton membership is separate from canceling the Peloton bike itself. You can cancel the membership if you no longer wish to pay for the subscription, but it does not affect the ownership of the bike.

• Is there a penalty for canceling or pausing my Peloton membership?

Generally, there are no penalties for canceling or pausing your Peloton membership. However, it’s advisable to review the TOC or contact Peloton support for any specific details regarding penalties or fees.